Returns

Local Supply Co. Return & Exchange Policy

When it comes to outdoor adventures, things don’t always go as planned—and we understand that sometimes a product may not be quite right. Whether it’s a matter of fit, functionality, or a simple change of mind, we’re here to help. If you're not completely satisfied with your purchase, you may return it in its original condition within 30 days of the purchase date for an exchange, store credit, or refund.

General Return Guidelines

You may return your online purchase within 30 days of the original purchase date for a refund, exchange, or store credit, subject to the following conditions:

Items must be unworn, unused, and in their original condition, including all tags, packaging, and any accessories.
A receipt or packing slip must accompany the return.
Products that show signs of wear, including stains or washing, will not be accepted.
This policy applies exclusively to purchases made either in-store or online at localsupplyco.ca. For in-store returns, please contact the store directly.

How to Return

Returns by Mail

To return an item by mail, please send it to:

Local Supply Co.
3852 1st Avenue
Box 3775
Smithers, B.C.
V0J 2N0

Return shipping and insurance costs are the responsibility of the customer, unless the return is due to an error on our part.
Please ensure that all relevant parcel details are included on the shipping label to prevent customs clearance delays or fees.
We strongly recommend using a trackable shipping service.
Returns with incomplete documentation or insufficient information may be refused.
A restocking fee may apply if return conditions are not met.